Episode 9: Always Keep Learning – Cicero

Phil and the Prodactive team optimised Smartsheet Control Centre for our joinery jobs, enhancing efficiency and visibility. Their dedication and responsiveness ensured a customised solution aligned with our business needs.

[Prodactive was] very flexible with our requirements and quick to respond with changes and user feedback. Smartsheet is a game changer for efficiency and work transparency.

Prodactive has been a valuable partner in helping us get more from our Smartsheet setup. Their expertise has saved us time and helped us find better ways to work, and they’ve been a great sounding board for ideas along the way. The fact that they’re local has made collaboration even easier when face-to-face time has been helpful. Overall, they’ve been flexible, knowledgeable, and easy to work with – we’d happily recommend them.

I consider myself to be an advanced Smartsheet user but after only two hours with Rich, I already felt I had my money's worth for Prodactive’s 10 hour support package.

Rich Coles supported us not just as an implementation partner but also as a consultant, an advisor in driving us through the capability of the tool offering solutions with best practices.

Working with Rich and Prodactive was a pleasure and I would highly recommend his services to anyone interested in utilising the Smartsheet platform

Gong cha has Master Franchisees around the world and this has really helped me to streamline my processes, save so much time for everyone involved and provide instant updates 24/7

I really enjoyed working with Prodactive on this solution. Their PPM expertise was evident from the start and they showed great flexibility in adapting their standard solution to support the unique aspects of what we do, without compromising on good project management practice

The solution Prodactive has built for us is a total game-changer. We engaged with them for their PPM expertise and their template set has given us a consistent framework with which to manage our projects

Prodactive were happy to build the solution piece-by-piece and were able to adapt it on the fly as new ideas surfaced. They were also willing to subject it to the exacting level of scrutiny that our own clients put on us

Not only do you get a Smartsheet wizard that is able to turn ideas into sound solutions, but you get a strategic partner that challenges you with over 25 years of PPM and Pharma experiences

I highly recommend Prodactive to develop your Smartsheet workspace. Rich is incredibly knowledgeable with Smartsheet, Processes, Systems and Project Management

Thanks to Prodactive and Smartsheet, projects have never been more organised. Our scientists can look at time plans and spot dependencies across departments, enabling them to plan and allocate resources more efficiently.

Words cannot express how grateful I am for Smartsheet and the amazing talent of Rich Coles and Fiona Roncal of Prodactive Solutions...

Smartsheet introduced us to Prodactive when we were looking for support with our implementation of Control Center. As a joinery business, each project we engage in requires the design, manufacture, delivery and installation of many items, and Prodactive were quick to understand that this would require a different approach to conventional project scheduling. They built a solution from the ground up that gives us a clear view of the stage each item is at, as well as a broader view of each project as a whole. We are grateful for the support they provided and are now looking for them to extend this solution to give us even greater visibility and control over the manufacturing process.