What Our Clients have to say about Prodactive...

Our testimonial page features feedback from clients who have experienced the impact of our solutions firsthand. Hear directly from them about how we've helped transform operations, enhance productivity, and achieve lasting success.

We implemented these automated processes in a very short time, and I absolutely couldn’t have gotten there myself. So here’s my advice to those who want to bring something exciting to their business, but don’t have a lot of time: look outside and you might find the help you need

Steven Dearing,
Business Systems Manager at Big Red Construction

Prodactive has been an invaluable partner in our Smartsheet journey. Their expertise and templates helped us rapidly design and deploy a global Program Management Control Center that standardizes our processes, unifies data, and accelerates delivery across Infosys. The automations, dashboards, and portfolio-level visibility enabled through the solution continue to impress both our teams and our clients, reinforcing confidence in our program delivery model. Prodactive’s ongoing support has been instrumental in maximizing the power of Smartsheet across our enterprise.

Charles “Chuck” Prudente
Global PMCC Lead, Project Management Center of Excellence, Infosys

I reached out to Prodactive to fix a broken PowerBI dashboard. Nicole Codispoti worked with me to understand the underlying issues and our requirements. She explained what wasn’t working and offered a solution that would create a more user-friendly dashboard in the short term. Nicole is a clear expert on PowerBI and rebuilt our dashboard quickly and efficiently. She made everything she worked on just a little bit better without being asked. That kind of proactivity is difficult to come by and greatly appreciated. Nicole also went out of her way to deliver our product on a tight deadline despite a busy travel schedule. We really appreciate Prodactive’s quick turnaround, and we will be reaching out to them about creating an even better long-term solution.

Elizabeth Skeps
Security Director, Latin America, Warner Bros. Discovery

When rapid growth pushed our project systems past their limits, we needed expert help fast. After discovering Rich’s videos online, I reached out to Prodactive. Rich and his team quickly understood our challenges and delivered tailored Smartsheet solutions that gave us the robust project management framework we needed to scale. The results were immediate; we delivered our critical project on time, which I’m confident wouldn’t have happened without their intervention. We’re now working with Prodactive to build out our complete operational playbook in Smartsheet. If you’re outgrowing your PM systems and need proven expertise to scale effectively, I highly recommend Rich and the Prodactive team.

Lukeman Cole
Chief Transformation Officer & Founder, Transformious Inc.

Smartsheet introduced us to Prodactive when we were looking for support with our implementation of Control Center. As a joinery business, each project we engage in requires the design, manufacture, delivery and installation of many items, and Prodactive were quick to understand that this would require a different approach to conventional project scheduling. They built a solution from the ground up that gives us a clear view of the stage each item is at, as well as a broader view of each project as a whole. We are grateful for the support they provided and are now looking for them to extend this solution to give us even greater visibility and control over the manufacturing process.

Paddy O’Loughlin
Operations Director, GEM Joinery

Finding a Prodactive video demonstrating a solution to my specific use case gave me confidence that what I was looking to achieve was possible. Speaking with Phil confirmed this and the subsequent experience of working with Prodactive was hassle-free, and allowed me to learn along the way as well so I could expand on other internal solutions WBI Energy uses. With limited content available covering what’s possible with Bridge, I would recommend using Prodactive to support your solution development, as they have the expertise and are more than willing to share their knowledge to help you upskill.

Alex Palmer
Project Manager, WBI Energy

Prodactive came alongside our team to lead us into the next level of Smartsheet capabilities. Marcé became an extended member of the team as she dug in to understand the details of the process. She provided encouragement to the many project stakeholders with her expertise, knowledge and professionalism. We highly recommend Prodactive to help any organisation capitalise on their Smartsheet investment.

Tara Robinson
Class Support Systems Specialist, Bible Study Fellowship

We partnered with Phil and the Prodactive team to set up Smartsheet Control Center and create a custom blueprint for managing our joinery jobs. While our vision was not always straightforward, Phil worked tirelessly to ensure the final solution was not only aligned with our goals but also optimised for our business needs.

Phil’s dedication to refining every detail and his team’s responsiveness made a real difference in adapting the platform to fit our unique requirements. He always made himself available, taking the time to understand our challenges and make improvements along the way. The result has enhanced our operational efficiency and brought much-needed visibility to our workflows.

Overall, working with Prodactive has been an extremely positive experience, leaving us with a great solution and a strong, trusting relationship. We’re confident in recommending their expertise to any business seeking a customised, effective Smartsheet solution. Thank you, Phil, Rich & Fiona x

Chloe March Brown
Operations Manager, Forest Joinery

Prodactive was very flexible with our requirements and quick to respond with changes and user feedback. Smartsheet is a game changer for efficiency and work transparency.

Angela Lekkou
Senior Project Manager, Sani/Ikos

I consider myself to be an advanced Smartsheet user but after only two hours with Rich, I already felt I had my money’s worth for Prodactive’s 10 hour support package.

David Watts
Divisional SHEQ Manager, Epwin Group

Rich Coles supported us not just as an implementation partner but also as a consultant, an advisor in driving us through the capability of the tool offering solutions with best practices…[supporting us] in driving the Change management because without adoption the whole program would have been a failure.

Anupreet Malhotra
IT Program Director, Acuity

The solution that Rich developed has been instrumental in enabling us to develop our business and create a solid platform for future growth. At the outset there were a number of uncertainties and challenges that had to be overcome. Rich rapidly understood our needs and provided smart and highly practical solutions to the challenges faced.  Rich was always available to deal with any queries and was extremely easy to work with.

At the same time as creating our bespoke Smartsheet solution Rich also shared some of his vast Smartsheet knowledge with me; this means that we have the ability to make system changes or fix any minor issues that arise in real time.

Working with Rich and Prodactive was a pleasure and I would highly recommend his services to anyone interested in utilising the Smartsheet platform.

Greg Bailey
Management Accountant, Logistica

After a chat with Rich, where he suggested a variety of examples for how we could use Smartsheets to improve data collection, analysis and presentation activity at Gong cha Global Ltd, I was intrigued whether it was really true and so easy.  I gave him a challenge and within 3 hours he’d built me a solution with a powerful dashboard to receive my data and visualise it in such a way that it would have taken me days to complete in any other way.

Gong cha has Master Franchisees around the world and this has really helped me to streamline my processes, save so much time for everyone involved and provide instant updates 24/7.  

I can now see a myriad of areas where we can use Smartsheets in our business to continue to drive performance and gain competitive advantage in our industry

Ahmet Baristiran
Formerly Global Transformation Director, Gong Cha

I really enjoyed working with Prodactive on this solution. Their PPM expertise was evident from the start and they showed great flexibility in adapting their standard solution to support the unique aspects of what we do, without compromising on good project management practice.

They have allowed us to realise the benefits of our investment in Smartsheet as a whole, and Control Center in particular. In addition to this, they have encouraged and supported my own upskilling in Smartsheet to the extent that I now have the confidence to make further refinements as our business grows into the solution.

We are now looking into how Prodactive can help us transform our execution in other parts of the business.

Shaf Chatur
Business Process Manager, Elements Green
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