Episode 5: Unlocking the Code – Steve Blackburn

I reached out to Prodactive to fix a broken PowerBI dashboard. Nicole Codispoti worked with me to understand the underlying issues and our requirements. She explained what wasn’t working and offered a solution that would create a more user-friendly dashboard in the short term. Nicole is a clear expert on PowerBI and rebuilt our dashboard quickly and efficiently. She made everything she worked on just a little bit better without being asked. That kind of proactivity is difficult to come by and greatly appreciated. Nicole also went out of her way to deliver our product on a tight deadline despite a busy travel schedule. We really appreciate Prodactive’s quick turnaround, and we will be reaching out to them about creating an even better long-term solution.

I really enjoyed working with Prodactive on this solution. Their PPM expertise was evident from the start and they showed great flexibility in adapting their standard solution to support the unique aspects of what we do, without compromising on good project management practice

Prodactive has been a valuable partner in helping us get more from our Smartsheet setup. Their expertise has saved us time and helped us find better ways to work, and they’ve been a great sounding board for ideas along the way. The fact that they’re local has made collaboration even easier when face-to-face time has been helpful. Overall, they’ve been flexible, knowledgeable, and easy to work with – we’d happily recommend them.

Thanks to Prodactive and Smartsheet, projects have never been more organised. Our scientists can look at time plans and spot dependencies across departments, enabling them to plan and allocate resources more efficiently.

Rich Coles supported us not just as an implementation partner but also as a consultant, an advisor in driving us through the capability of the tool offering solutions with best practices.

Not only do you get a Smartsheet wizard that is able to turn ideas into sound solutions, but you get a strategic partner that challenges you with over 25 years of PPM and Pharma experiences

I consider myself to be an advanced Smartsheet user but after only two hours with Rich, I already felt I had my money's worth for Prodactive’s 10 hour support package.

Phil and the Prodactive team optimised Smartsheet Control Centre for our joinery jobs, enhancing efficiency and visibility. Their dedication and responsiveness ensured a customised solution aligned with our business needs.

Working with Rich and Prodactive was a pleasure and I would highly recommend his services to anyone interested in utilising the Smartsheet platform

Prodactive was very flexible with our requirements and quick to respond with changes and user feedback. Smartsheet is a game changer for efficiency and work transparency.

Gong cha has Master Franchisees around the world and this has really helped me to streamline my processes, save so much time for everyone involved and provide instant updates 24/7

The solution Prodactive has built for us is a total game-changer. We engaged with them for their PPM expertise and their template set has given us a consistent framework with which to manage our projects

Prodactive were happy to build the solution piece-by-piece and were able to adapt it on the fly as new ideas surfaced. They were also willing to subject it to the exacting level of scrutiny that our own clients put on us

I highly recommend Prodactive to develop your Smartsheet workspace. Rich is incredibly knowledgeable with Smartsheet, Processes, Systems and Project Management

Smartsheet introduced us to Prodactive when we were looking for support with our implementation of Control Center. As a joinery business, each project we engage in requires the design, manufacture, delivery and installation of many items, and Prodactive were quick to understand that this would require a different approach to conventional project scheduling. They built a solution from the ground up that gives us a clear view of the stage each item is at, as well as a broader view of each project as a whole. We are grateful for the support they provided and are now looking for them to extend this solution to give us even greater visibility and control over the manufacturing process.

When rapid growth pushed our project systems past their limits, we needed expert help fast. After discovering Rich's videos online, I reached out to Prodactive. Rich and his team quickly understood our challenges and delivered tailored Smartsheet solutions that gave us the robust project management framework we needed to scale. The results were immediate; we delivered our critical project on time, which I'm confident wouldn't have happened without their intervention. We're now working with Prodactive to build out our complete operational playbook in Smartsheet. If you're outgrowing your PM systems and need proven expertise to scale effectively, I highly recommend Rich and the Prodactive team.